Internal AI Knowledge Agent.
Less time searching shared folders or asking the same colleague. Give your operations, HR, and support teams a way to ask questions about approved internal documents and check the source behind each answer.
Connected steps.
Clear responsibilities.
The workflow retrieves documents the employee is allowed to access, drafts an answer with references, and flags missing or conflicting information for a content owner.
Indexes agreed sources, tracks document versions, and refreshes or removes content when source documents change.
Checks the employee identity and document access before retrieval. Restricted material stays outside their results.
Finds relevant passages in approved documents and keeps the source links and version context with each result.
Builds an answer from retrieved evidence, cites the source, and highlights conflicts or insufficient information.
Routes unanswered questions and stale-content reports to the responsible owner so knowledge gaps can be fixed.
Coordinates the agreed workflow, retries failed integrations, and records handoffs so staff can inspect what happened.
A policy question.
An answer you can check.
Illustrative workflow: an employee asks how to request annual leave. The system checks access, retrieves the current policy, links to the relevant section, and explains the process. Conflicting policies are flagged for HR.
What we need from you.
The policies, procedures, product documents, and repositories that should be searchable, with owners and current versions.
Your identity provider and document permissions, including which information different teams may see.
Common employee questions and examples of useful answers to evaluate retrieval and citations.
People who can resolve conflicting documents and keep the knowledge base current.
From kick-off to live.
Map the current process, confirm integration access, and agree the pilot boundaries and success measures.
Connect the agreed sources and tools, configure business rules, and prepare the staff handoff.
Test representative and exception cases with your team. Review quality and permissions before expanding access.
Launch the agreed scope with monitoring, named owners, and a maintenance plan. Timing depends on integrations and review needs.
Make your internal knowledge easier to use.
Bring a sample of your documentation and the questions your team repeats. We will scope a focused pilot with access checks and answer-quality measures.