AI Voice Receptionist.
Give callers a useful first response, even when your team is busy. Built for salons, garages, hospitality, and appointment-driven service businesses, with clear transfer and callback rules.
Connected steps.
Clear responsibilities.
A connected call workflow checks business information and availability, then books, transfers, or records a callback request according to your rules.
Answers with an AI introduction, identifies the reason for calling, and captures only the details needed for the request.
Answers routine questions using approved opening hours, services, and policies. Unclear requests go to your team.
Checks live availability and confirms the selected slot before creating or changing an appointment.
Transfers calls when a person is needed or records a callback with a concise summary when nobody is available.
Sends an agreed confirmation, updates the customer record, and logs the outcome for review.
Coordinates the agreed workflow, retries failed integrations, and records handoffs so staff can inspect what happened.
Your team is with a client.
The next caller can still book.
Illustrative workflow: a caller asks for an appointment. The receptionist checks availability, confirms their choice, and sends a booking confirmation. If the request falls outside your rules, it becomes a callback for staff.
What we need from you.
Your existing phone provider, call volumes, opening hours, and what should happen when a transfer cannot connect.
Services, durations, staff availability, cancellation rules, and access to your scheduling system.
Current service information, FAQs, and the questions that always need a member of staff.
Transfer destinations, callback responsibilities, and someone to review test calls with us.
From kick-off to live.
Map the current process, confirm integration access, and agree the pilot boundaries and success measures.
Connect the agreed sources and tools, configure business rules, and prepare the staff handoff.
Test representative and exception cases with your team. Review quality and permissions before expanding access.
Launch the agreed scope with monitoring, named owners, and a maintenance plan. Timing depends on integrations and review needs.
Turn missed calls into a clear next step.
Book a scoping call to review your call volume, booking process, and transfer needs. We agree the scope and usage costs before building.