Email & Inbox Automation.
Enquiries, partnership pitches, support requests, spam — every email classified, drafted, and routed before a human even opens the tab.
Five agents.
Zero missed emails.
Each agent owns one job and hands off cleanly. The result: every email gets the right response in the right time — without you touching it.
Polls the inbox continuously. Deduplicates threads, filters noise, and triggers the pipeline the moment a new email lands.
Reads the email, the sender's history, and the thread. Labels intent, assigns priority, and attaches any relevant CRM context.
Writes a reply in your exact tone. Pulls context from past threads, product docs, and your FAQ to give a useful, specific answer — not a template.
Checks the draft against your policy rules — no commitments outside approved scope, no pricing not on the rate card, no off-brand language.
Auto-sends if confidence is high, or escalates to a human with the draft pre-loaded. Logs the outcome to CRM regardless of path.
Coordinates every handoff, retries on API failure, and keeps a full audit log — so you can inspect any decision the system ever made.
A partnership pitch
lands at 10:23.
Sarah from Ventures.io emails about a potential collab. Nobody is at their desk. By 10:23:38 it's classified, replied to with a meeting link, and logged in CRM.
What we need from you.
Labelled with intent, priority, and what the ideal reply looks like. Real ones — synthetic examples miss the edge cases that matter most.
Existing copy, past replies you love, brand guidelines — we use these to train the drafter. What auto-sends vs. what needs eyes before it goes out.
Read/send access to your inbox (Gmail, Outlook) and write access to your CRM. Calendar API if we're booking meetings automatically.
One human who can rate draft replies as "send / tweak / never send" during tuning. ~1 hour a week for 2 weeks gets the tone right.
From kick-off to live.
Audit your current inbox flow, review sample emails, lock the intent taxonomy and escalation rules.
Agents wired, voice guide embedded, end-to-end tested on your real samples in a sandbox inbox.
Shadow mode on live volume. You rate drafts; we tune thresholds until auto-send confidence is earned.
Cut over to full automation. We monitor the first two weeks. Retainer available for ongoing tuning.
Inbox out of control?
Book a free 30-minute scoping call. We'll look at your email volume, your biggest time sinks, and tell you exactly what's automatable — and what isn't.