Student Relations Manager

Know every student.
Before it's too late.

Merva is the AI-native SRM for English language schools — where an AI concierge supports students and parents around the clock, intelligent assessments surface risk alerts before problems escalate, and your team finally has the clarity to act.

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⚡ Risk alert: Wei Zhang — 3 absences
Merva AI Dashboard
Oxford International Language School
Wei Zhang — 3 consecutive absences. Action needed.
Camille Dupont — Visa docs still pending.
Lukas Bauer — Top of cohort this week 🏆
64
Active students
89%
Attendance rate
12
AI chats today
Merva replied in Korean · 2s ago
What Merva does

Everything your team needs.
Nothing they don't.

Merva connects welfare, attendance, AI communication, and parent relations in one place — built specifically for ELT schools.

AI Concierge (24/7)
Students chat with Merva in their native language — Korean, Chinese, Arabic, and 40+ more. Welfare flags surface automatically.
⚡
Risk Alerts
Multi-factor risk scoring across attendance, grades, AI chat sentiment, and teacher observations. Act before students disengage.
📂
Class Sharespace
Teachers post materials, homework, and announcements directly to students' portals. No email, no paper, no excuses.
👨‍👩‍👧
Parent Portal
Parents see attendance, progress, and notices in real time. Fewer phone calls. More trust.
📅
Attendance & Timetable
Teachers mark attendance in seconds. Students see their weekly timetable at a glance. Admin gets the full picture instantly.
📊
Progress Tracking
Assessment scores, written teacher observations, and AI-generated progress summaries — all in one student profile.
How it works

Live in weeks, not months.

No IT team required. Merva is a hosted web app — just add your school, import your students, and go.

1
Set up your school
Add courses, groups, and teachers. Import students from CSV or enter manually.
2
Students go live
Each student gets their own portal — timetable, docs, AI concierge, and sharespace ready on day one.
3
Merva AI monitors
Merva tracks attendance, chats, and grades 24/7. Risk alerts reach your team before problems escalate.
4
Parents stay informed
The parent portal gives families a real-time window into their child's progress — in their own language.
Who it's for

One platform, three portals.

Merva is built for every person in the school ecosystem — not just admin.

🏫
School Admin & Welfare
  • Full student roster with risk scoring
  • Attendance tracking and alerts
  • AI concierge monitoring
  • Teacher comment log
  • Document management
🎓
Students
  • Weekly timetable at a glance
  • Class materials & homework
  • AI concierge in native language
  • Progress & score tracking
  • Document library
👨‍👩‍👧
Parents
  • Real-time attendance view
  • Assessment progress
  • Direct messages from teachers
  • School notices & updates
  • Document access

"Before Merva, our welfare coordinator was spending 3 hours a day chasing attendance sheets and writing parent emails. Now it's automated. We catch struggling students in days, not weeks."

Tiers · ex-VAT · per school · per month

Simple, school-friendly pricing.

All plans include the student portal, parent portal, and Sharespace. AI features scale with your needs.

Monthly Annual 2 months free
Starter
€249
per month · up to 50 students
  • Dashboard+
  • AI Concierge5 langs
  • Risk Alerts—
  • Parent Portal—
  • Student app+
  • Bookings+
  • SupportEmail
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Most popular
Pro
€549
per month · up to 150 students
  • Dashboard+
  • AI Concierge10 langs
  • Risk Alerts+
  • Parent Portal+
  • Student app+
  • Bookings+
  • SupportPriority
Book a demo →
School+
€999
per month · 150+ students · custom
  • Dashboard+
  • AI ConciergeUnlimited
  • Risk Alerts+
  • Parent Portal+
  • Student app+
  • Bookings+
  • SupportDedicated CSM
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Ready to meet Merva?

Set up your school in a few weeks. No contract, no IT team. Cancel anytime.

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